Because of the complexity of Customs, international shipping involves many hurdles to jump over and many obstacles to fight through. If a company is not completely prepared to ship internationally, its shipments might be rejected and returned. It is simply too much of a hassle for many businesses to deal with this themselves, so large companies typically find themselves using custom clearance services to help move the process along a little more smoothly.
There are many custom clearance problems that could delay or prevent a successful shipment. Here are just a few.
Sanitary or Other Health-Related Issues
If a shipment could be seen as a health or safety threat to any of its handlers, customs clearance will be rejected. It will then be returned to the sender, who will decide how to best redirect the freight. An outside company can help to calculate all options, figuring out the best route for the unique situation.
Improper Packaging as Determined by the Receiving Country
Depending on the destination, packaging might be mandated in a very specific way. If the shipment doesn’t match these demands or if it’s improperly packaged, customs clearance will be rejected.
Documentation Error Oversight
This is a simple mistake that is extremely easy to avoid and is one of the main reasons why businesses turn to a freight forwarder or similar company to make international shipping easier.
Any error or misprint in ingredients, area of origin, weight, or other identifying factors can hold up customs clearance services until the issue is resolved. A shipment could be outright rejected from customs clearance if all forms are not submitted.
Fees Higher Than Sender Anticipated
If the determined fees add up to be more than the sender has already paid when they booked the shipment, customs clearance will be halted until the remaining difference is paid. Until then, the shipment cannot move forward in its journey.
Issues With the Receiving Party
At least this is nothing to worry about on the sender’s side, but a shipment can be delayed or even rejected at customs if the recipient is experiencing licensing issues, for example. This is especially frustrating if the sender knowingly completed all processes and filled out all forms correctly.
Even something as simple as incorrectly classifying a shipment might be grounds for customs clearance rejection. This is more likely to happen with food, produce, technology, and medical supplies because of their nature. If the destination company decides that the classification is inaccurate, changes may need to be made.
A One-Stop Shop for Freight Services
HLOGCAM provides a long list of services for businesses that ship, including freight forwarding, customs clearance, road transportation, and moving & relocation services. They are committed to helping both individuals who may want assistance with a small-scale move, and large-scale commercial transport operations that might need help with customs clearance. In business since 1972, HLOG has serviced over 170 countries and has two thousand partners.